Why can't I access the administration part of my website?
Most websites that use a Content Management System (CMS) will have an administrator area for performing important website management tasks. To prevent attempts at malicious activity, SiteE@se deploys a number of security measures to protect the administration area. It would not be appropriate to discuss these in detail on a public support website but an example might be that an error or other message appears after a specified number of failed login attempts. If this happens to you, please open a support ticket and provide the following details:
- The website administration url you were using, e.g. www.mywebsite.co.uk/admin
- The username and password you were trying to use
- The ip address of your pc or device you were using - go to www.whatsmyip.org to reveal this