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 Can you set up my emails for on my computer, tablet or smartphone?

When you have your emails hosted with SiteE@se we provide details of all the settings needed to set them up on any device. However, for some that seems a daunting process. For new clients we will...

 How can I change an email password?

Changing passwords for any mailbox can be done through the SiteE@se control panel. Access details for the panel are provided when you first become a SiteE@se client. Log in to the Control Panel by...

 How do I change the appearance of Webmail?

SiteE@se Webmail comes with a number of professionally designed themes that users can choose from according to their personal tastes. Some of these themes also allow the base colours to be...

 How do I change the layout of Webmail when on my PC / Laptop?

Look for the small cog on the left of the column headers and click it. You will probably wish to set 'Desktop' in the Layout section.

 How do I control the amount of spam I am receiving?

Junk mail filtering strips out any messages containing spam or viruses before you receive it and is enabled by default on all mailboxes we host. Messages containing a virus are automatically...

 How do I set up an Auto-Responder (Out of Office Reply)?

Autoresponders are used to automatically reply to anyone who sends an email to the address they're configured against. A common use is for out of office replies when the owner of the email address...

 How do I set up my emails in Outlook?

Outlook has changed considerably with each release. We do not recommend using versions before Outlook 2007 to use IMAP emails. This Microsoft article covers setting up email accounts in Outlook...

 How do I setup email forwarding?

Log in to the Control Panel and select 'Manage Hosting'. Select 'Manage' on the hosting package that contains the mailbox you wish to change the password on. Choose 'Email Forwarders' under...

 Is there a limit on my mailbox size?

All SiteE@se website design clients have hosting accounts where ach email address is limited to storage space of 10GB - this is ample for the vast majority of users and could take many years to...

 Outlook IMAP Accounts - Can't Send & Receive with Error Code 0x800ccc0e

If you are unable to send and receive emails and the Outlook task progress pane shows the error code 0x800ccc0e and reports a problem synchronising folders, please try the following things in...

 Should I use IMAP, POP3 or Webmail?

Both IMAP and POP3 allow you to receive e-mails from a remote server. Your e-mail client (e.g. Outlook) uses these to connect to your mailbox server. You may have your e-mail client on your...

 Someone I sent an email to has not received it.

Please carry out the following checks: Is the email appearing in your Sent Folder? If it is, then it has left your computer / device. If it is not in the Sent folder, is it in the Outgoing queue?...

 What are my email sending limits?

Email Account LimitsThe following limits apply to all messages sent via authenticated SMTP. This will primarily be used for email sent via a mail client, but can also include mail sent via your...

 What are the recommended email settings?

There are various methods of connecting to mailboxes. We always recommend IMAP as that helps keep messages in sync between various devices and the SiteE@se webmail system. This is the recommended...

 What is Email Forwarding?

Email forwarding refers to the operation of re-sending an email message delivered to one email address on to a possibly different email address. There are two types of email forwarding. Individual...

 What is webmail and how do I access it?

SiteE@se Webmail is hosted on a website at https://mailview.co.uk and can be accessed using any device capable of browsing the Internet - PC, Mac, Laptop, Tablet, Smartphone etc.You log in with...