Business Website Design and Hosting from Lincolnshire > Knowledgebase > Remote Support

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 How does remote support work?

Remote support is provided at an arranged time.  It comprises a simultaneous screen sharing session and telephone call.  The session uses a small piece of software called Mikogo.  Once you are on...

 When can I request Remote Support?

Remote support is available to clients with a support plan. Occasionally, a remote screen sharing session may be required to resolve a local issue or provide training on managing your website. If...